Dean H. Lichtenfeld, RN, MS, CPTC, Director, Clinical Training and Staff Development, Gift of Hope Organ & Tissue Donor Network (Chicago, IL)
"Over the past few years, while working with EffectiveArts, Gift of Hope staff have truly acquired confidence and competence in their partnership communications and family approaches both face-to-face and by telephone. Jim and his staff are always well-prepared and attentive to our training needs. With the assistance of their very talented actor pool, they have provided us with unique training activities that are dynamic, highly interactive, and non-threatening to the learners. EffectiveArts staff are very knowledgeable and quite supportive of Organ and Tissue donation and should be seriously considered for OPO staff training." |